Frequently Asked Questions

Anyone residing in Saudi Arabia who wants to enhance their home with high-quality products can use the Homeka store. We offer home products to suit all tastes at affordable prices.

We offer a variety of payment methods to meet our customers' needs, including payment via credit card (Mada, Visa, MasterCard), in addition to the Tamara service, which allows you to pay in interest-free installments.

Tamara allows you to buy now and pay later by dividing your purchases into four interest-free monthly installments. Simply select Tamara at checkout, link a bank card, and receive instant approval.

Shipping and delivery times depend on the customer's location and the type of product ordered. Generally, delivery takes 14 to 29 business days. We will do our best to ensure that your products arrive to you as quickly as possible and in perfect condition.

We are committed to using high-quality materials to ensure the best customer experience. Materials vary depending on the product type, but we use natural wood, rust-resistant metals, durable coatings treated with modern technologies, and high-quality fabrics. All materials are carefully selected to ensure durability and beauty over time.

Yes, you can return or exchange a product if it has a manufacturing defect. Please review the Returns and Exchanges Policy page for more details on the procedures and conditions.

You can contact us via our Instagram page or the WhatsApp number available on the homepage. We're here to help you and answer all your inquiries as quickly as possible.